Susan's Scribblings the Blog

A writer from the Philadelphia area shares the week online.
Susan's Scribblings the Blog
  • Who the Heck is Kayewer?
  • Author Archives: kayewer

    • Doctor(ate of) Strange

      Posted at 1:54 am by kayewer, on September 2, 2018

      As Americans, we don’t stop to think about how strange some of things we do appear to other countries. That’s okay, though, because somebody else inevitably will do it for us. Author Alex Daniel provided a recent guide to some feedback about our quirks which puzzle foreigners (a link appears later). What we think of as “normal” strikes people from other places as quizzical.

      For example, our flag-crazy culture has us displaying the red, white and blue in every conceivable corner of our homes, businesses and street light fixtures. That is apparently reserved for holidays or special events elsewhere.

      We also have pharmacies which resemble convenience stores, whereas in places like Great Britain, one goes to the pharmacy (called chemists there, as Monty Python fans well know) and buys just pharmaceuticals and health-related supplies. In the average CVS, Rite-Aid or Walgreen, you can pick up frozen dinners, exercise gear and a candy bar or two, in ridiculous sizes. I saw a king-sized dark chocolate Kit-Kat® bar which almost made me go off my diet. My willpower prevailed, but my stomach protested.

      In restaurants, our plates are over-packed with food the size of one meal and at least one more to fit in a doggy bag (something other countries don’t do), and we tend to walk around holding beverages. Not over there, folks. We also get free beverage refills, which is fine because we have no issues using public restrooms which have no true privacy barriers. Think about how easy it really is to see people engaged in number two through the gaps all around our restroom stalls, and note that other countries have actual closed stalls with walls and doors and no space around or underneath. And with no free drink refills, I suppose they pee more quickly with less full bladders to contend with. And the obesity rate is not the same as here.

      Nobody said anything about whether their women’s queues for stalls are as long as here.

      Other countries find our paper money boring and our coins confusing. All our bills are a strange shade of green, but in other places you have a few colors and sized to denote what you are carrying around (no problems for the visually impaired, which is a plus). A five-cent coin is called a nickel here, but that name comes from its historic metallurgy rather than its value, making other people scratch their heads. They pay one price for shopping: no figuring out and adding tax, which varies by a matter of miles, depending on where you are shopping.

      We don’t take our vacation time, and we accumulate a lot (ask me and my office manager who is in first place for hoarding time), while overseas they take a week or more off for long extended holidays. However, for people with late shift jobs, they can find a 24-hour restaurant here in America, which is not the case anyplace else on average. Eateries close up and force people to go home and cook if they want to nosh at three in the morning.

      When one goes to a restaurant overseas, the waiter brings your food and you don’t see him until you ask for the check, which could be an hour or two, or more, because people dine leisurely there. Here, waiters check on you frequently and will bring the check yesterday, which visitors apparently find as grating as having to tip, as service staff are paid much more and don’t rely on gratuities back home. We crank out diners so quickly, it boggles their minds.

      Finally (for our purposes, as this is not the end of the list), we tend to advertise too much on television. Not only do lawyers beg us to be their clients for thirty seconds, but we are the only country outside of New Zealand that carries prescription drug commercials. Yup, fans of Cyndi Lauper outside the U.S. don’t get to see her psoriasis ad for Cosentyx®

      Some of what makes us unique may be confusing to visitors, but then we haven’t figured out the concept of some foreign food, or driving on the left. It all works out: just try to bone up before you cross the border and you’ll be just fine.

      https://bestlifeonline.com/30-things-americans-do-that-foreigners-think-are-super-weird/

       

      Share this:

      • Share on Facebook (Opens in new window) Facebook
      Like Loading...
      Posted in Uncategorized | 0 Comments
    • Good Served Rare

      Posted at 1:43 am by kayewer, on August 26, 2018

      A person who has just won a million dollars might cry for joy: I cry for joy when people are polite, because it just doesn’t happen often anymore, at least not when dealing with customers who are total strangers.

      Occasionally I field customer emails, and more often than not they are about problems or complaints. A few times a week I have a compliment for coworkers or praises about how a service we offer was helpful to somebody. Unfortunately, the majority of emails wind up being gripe ridden paragraphs in which somebody is letting off steam. Often we are not the main problem, though, and I realize that. Folks wake up late, they ran out of coffee, all the kids have afflictions which leave them gushing at all ends, and when they get to us–a few numbers down the to-do list–they are not ready for something else to happen that they are not expecting.

      This doesn’t mean, however, that passing on the bile is the best solution. When an email starts out with “Your website is the worst since so-and-so’s,” or “Your site is (expletive) and I want to (perform a senseless act of violence upon) your web designers,” it’s a sign that more issues than this are involved.

      What has usually occurred is that the system imposed a security block after somebody has relentlessly hit a login key multiple times under the mistaken impression that keystroke number one thousand and two may just make the system give up and proceed to the next screen. But it is our web designers, in their minds, who have ganged together and decided to make our customers’ lives as miserable as possible. So much for preventing illegal access and identity theft.

      Earlier this month, a customer sent a ranting complaint because they wanted to pay a bill which was late (actually it was due next month), ignored the answer provided and wrote back to complain about accessibility issues on our site. I mentioned that we do care about accessibility as well as security, and mentioned a free service as an example: the customer wrote back even angrier because I had mentioned “selling” something else. Since when is a free service selling? Selling involves money, doesn’t it?

      After months of email vitriol, a customer finally wrote in with the following: “There seems to be a problem and I cannot log into the website. Can you assist me?” I put my pen down and stared at the screen for a minute. Was I the subject of a prank? No, it was a real, honest-to-goodness attempt to state a problem without being rude. If I were about a decade older, I could’ve packed up my cubicle and retired a happy woman. As it was, I was tempted to write back and thank them for being so nice.

      This is not what we are coming to: it’s what we are allowing to continue. We have to take a breath and go back to how things used to be, when the red-faced customer whose blood is boiling over essentially nothing is the rarity instead of the rule. I and other customer service associates could do with more politeness. It brings tears of joy to the eyes.

      Share this:

      • Share on Facebook (Opens in new window) Facebook
      Like Loading...
      Posted in Uncategorized | 0 Comments
    • Missed the Target

      Posted at 1:38 am by kayewer, on August 19, 2018

      My neighborhood had a new Target store open this past week; it’s a smaller, “curated” store which has nicknames such as “Son of Target,” Target Junior” and “Mini Tar-zhay.” It opened with no fanfare at all. Sign of the times, I suppose, but I remember when store openings were much different.

      When our first regional mall in Cherry Hill opened in 1961, it was a major affair. Dignitaries were there. People wore nice clothing. They dedicated an engraved boulder (you read that right: a boulder with a plaque which still sits at the site). The mall, of course, had fountains and birds in immense aviaries, and to a child like me it was immense. Malls are still big, but people shop there in bum gear.

      When the Target opened across the street from Cherry Hill Mall, on the site of a defunct RCA building, there were lines and special discounts and free donuts. It grew on a lot of us, and now is as essential as a gas station.

      I don’t know what our mini-Target had. They opened quietly in a space which used to hold a Thriftway, a Super Fresh, a Clover, and a few long-forgotten stores of yesteryear whose names have been lost in their own dust. I only knew about it because the local paper announced it the next day.

      Stores are having trouble because, as I’ve said before, it seems that we human beings can’t stand each other anymore, so we shop in private except when we need a loaf of bread or fresh underwear.

      I’ll check out the new store eventually. It is, after all, bringing new life to a shopping center which was showing signs of inevitable decline, like a bleeding wound. Target, fortunately, is and sells bandages.

      Share this:

      • Share on Facebook (Opens in new window) Facebook
      Like Loading...
      Posted in Uncategorized | 0 Comments
    • Face Timing

      Posted at 4:44 am by kayewer, on August 16, 2018

      I’ve been in the dark on social media until just now. I’ve created a Facebook page to reconnect with my writing buddies and interested friends. I hope folks will read and become fans, in addition to sharing on the regular FB media. See you again on Saturday, and watch as I build the new page over the next few days (King games, you may not see me as often: I’ve moved on).

      Share this:

      • Share on Facebook (Opens in new window) Facebook
      Like Loading...
      Posted in Uncategorized | 0 Comments
    • Flat Wear

      Posted at 1:36 am by kayewer, on August 12, 2018

      Clothing is still strange when it comes to care instructions, even after decades of change and adaptation. There is nothing that puts a woman off more than finding a nice article of clothing and finding the instructions demand drying flat. Or worse, reshaping before drying flat.

      The most flat space any of us sees in today’s architecture is in the local laundromat, which has counters on which to fold laundry. Of course, users also sort dirty laundry on there, set their kids on there and spill bleach on there.

      Not much thought seems to be devoted to the space one needs to do laundry, so why are clothes still carrying “dry flat” labels in them? The first answer that comes to mind is drying racks. I have a friend who substituted racks for her dryer because it has never worked right since she bought it, so she would rather let nature do the drying for her.

      Some clothes are just to nice to pass up, so I can either break down and buy a drying rack, or I can gamble on throwing the “delicates” in a pillow case in the dryer on low and chance having them come out right. I don’t think that clothing should come with the same responsibilities one would take on with a pet or a piece of complex circuitry.

      Or then there’s polyester.

      Share this:

      • Share on Facebook (Opens in new window) Facebook
      Like Loading...
      Posted in Uncategorized | 0 Comments
    • Shudder at the Shutter

      Posted at 1:40 am by kayewer, on July 29, 2018

      I have mixed luck with cameras. Sometimes I get spectacular shots, but mostly I wind up with something unexpected. That’s probably why many people who buy cameras use just the automatic setting, because little or nothing can go wrong.

      Then they forget to take the lens cap off.

      Among my most epic errors; I once shot a sequence of the sunrise at Ocean City, NJ. I got home to develop the film (yes, it was in those days), and found that I had no film in the camera to start with.

      Then there was the time I took my point-and-shoot Kodak to a concert. From the viewfinder I could see everything clearly, but the pictures that came back looked like I was in the next county rather than in row 65. Then there was the time I had an opportunity to take a photograph of actor Barry Bostwick and two of my friends with him. The place was crowded, and nobody was budging to let me back up and get everybody in the frame, so I wound up with a full head shot of him and about 25 percent of each of them. At least they were recognizable.

      One time I was getting a shot of a family with a growing youngster, and I hiccuped and got a “Frankenstein” shot with the parents’ scalps cut off squarely on top.

      Sure, the greats like Annie Leibovitz didn’t score cover-ready shots all the time, either, but in the years since I started taking pictures we’ve progressed to digital cameras, and they are just as complicated as the film versions.

      At least, most of the time, you run a low risk of running out of room to store your photos.

      A coworker of mine is a great photographer, and her camera and lens knowledge is out of this world. She prefers social settings like weddings, and equestrian events for her subjects, but she also catches the occasional woodland creature or landscape. She invited me to pick up her camera and check out the BIG lens that could make a flea at a half mile away seems like it’s about to kiss you on the lips. While getting it up to my eyes to look through it, I got an accidental shot of the building’s parking lot.

      In all fairness, I haven’t been taking a lot of photos over the years, because life has gotten in the way, but I’m taking it slow and trying to get back some of my past joy in looking at the world around me and capturing moments. The other day I tried to grab a shot of some African violets, but the focus had other ideas; the picture looked like I had shot the flowers from the next county. I wanted a close-up, dang it, and the camera wanted some background in the shot.

      You know you have problems when your electronics dictate what they will do for you.

      So on to the manual for some troubleshooting. It seemed I was not in automatic mode, but I don’t know what mode I was in, so I had to go through an entire menu of adjustments here, updating settings there and saving changes in the other place, for a shot of a pot of flowers.

      At least I can take my time renewing my skills at this craft, as violets don’t gallop away while you’re composing a shot.

      Share this:

      • Share on Facebook (Opens in new window) Facebook
      Like Loading...
      Posted in Uncategorized | 0 Comments
    • The Pen and the Scarlet Letter

      Posted at 2:09 am by kayewer, on July 22, 2018

      I brought two Sharpie® pens to an event this past week; they were different from the usual type in that they were click pens instead of the usual type with caps. I figured that would be ideal because the caps would not get lost, but I got a surprise when I put the pens out and people tried to use them.

      Everybody immediately tried to pull the black click mechanism off the pen, and when that didn’t work, figuring their fingers were probably slippery or something, they tried harder to wrench the two apart. That would be when I would say, “that’s a clicker pen,” at which they would stare at me as if I had brought up something entirely new.

      I realized something at that moment: our ability to adapt to change has been severely compromised, and I think I may know why. We’re not setting any benchmarks or standards by which we can accept a norm and adapt it, change it or reject it. So the makers of Sharpie® apparently cannot save users the hassle of losing a removable cap by making their pens click instead. Nobody is going to look at the pens and figure it out; it just isn’t right and that’s that. One rejected product can send a company into bankruptcy, but by golly, let’s not go and try to make something better.

      This is the same mindset that is affecting our societal norms and throwing our sense of right, wrong and appropriate counter actions into disorder. If we don’t know what to do with people, how do we know what to do with our things? We have no “scale of change,” or point values to assign to our sense of normalcy, so we’re making it up as we go along, and it is causing some crazy things to happen.

      We are embracing who we are, for example, as long as some magical majority ruling makes it okay. So maybe some magical rule will make marker pens okay to click someday, but some people may not ever have the right to exist anymore. Our rejection isn’t just not using the product, but throwing away human beings just doesn’t seem like a viable answer.

      For example, the Metropolitan Opera continues to produce the works of Richard Wagner, who had a reputation in his lifetime as an anti-Semite, and such behavior is not considered proper today, along with other discriminatory acts.  Jump forward to present day to conductor James Levine, who happens to be Jewish and grew to fame as a music master of the most famous operatic pieces, especially Wagner. Because of some sexual misconduct from his past and recently brought to light, he will likely never appear in an orchestra pit again. Nobody is talking about which is worse, but we don’t seem to be assigning the right actions to the wrongdoings.

      We have been giving a scarlet letter treatment of sorts to all varieties of men and women such as CBS anchor Charlie Rose and Roseanne (who have dealt with the issues they faced differently and seemingly not to any public satisfaction). Whether the actions were recent or years ago, and whether they owned up to the accusations or not. The past sometimes makes the present stagnant, or it can sometimes change. Do we accept the past, change the future, or always stick to what we know? And how do we deal with perceived wrongs?

      In the musical (play and movie) Fiddler on the Roof, Tevye adapted to change and accepted two of his daughters’ decisions to change with the times, but initially he rejected his third daughter for marrying outside the faith. She became, as Kevin O’Leary famously says, dead to him. Later, he relented. Slightly. We knew eventually he would accept her back.

      So maybe somebody picks up that pen and examines it for a moment and thinks, Hey, this might work this way. Or not. I haven’t seen the company in dire straights because they put a clicker on a pen.

      Sure, we can reject a pen, but we can’t keep on throwing people away because of their sins. Aren’t we supposed to punish the actions to redeem the person? Nathaniel Hawthorne must be whirring around in his grave right now. Shunning is akin to bullying, and we know how that goes in our schools. We should be above that. When somebody prominent goes astray, we need to address it and assign a program of reparation to it. Sure, it’s the prodigal son and the last minute change of heart at the end of every sappy sitcom ever, but rejection gets us nowhere. We still lose pen caps.

      So why am I on a rant about this? I just heard that Disney has rejected the director of the next Guardians of the Galaxy movie, James Gunn, from it and future projects because somebody unearthed some provocative social media posts from his youth; though he owned up to how and why he posted the comments, we apparently must be a society free of past sins and ignorant of what it takes to grow a whole person. This from Disney, who produces films about growing and changing and owning up to who we are, who owns the Marvel franchise in which heroes are not perfect but can learn how to be better.

      Nobody is perfect (myself included), and I’m certainly not going to stand on a soapbox and say that there are not some horrible people out there who probably do not fall into the “forgive and forget” category, but being stubborn about what we want things to be won’t change what we do or have done or what we can do now. Take a closer look at the pen, and at who we know. The solution is a better one than what we’re doing.

      *(The purpose of this post is to prop open the door to discussion, and may not reflect the totality of opinions on the issues out there.)

      Share this:

      • Share on Facebook (Opens in new window) Facebook
      Like Loading...
      Posted in Uncategorized | 0 Comments
    • Papa Don’t Speak

      Posted at 1:56 am by kayewer, on July 15, 2018

      I once had a nightmare in which everybody’s mouth was covered with duct tape, and communication was reduced to hand-held chalkboards (this was before cell phones, of course).  After reading about Papa John’s pizza founder John Schnatter resigning from his company because of  poor word choice, I wondered if we are truly reaching the point at which what we say, regardless of its volatility, has too high a price?

      Of course, my viewpoint is that of somebody who endured countless verbal abuses at key points in my life, so words like “retard” have a sting not unlike the infamous “n-word” which Schnatter supposedly uttered in the alleged context of having heard that KFC’s own Colonel Sanders used it with impunity. Let’s look at that again: he said that he said the word and didn’t get into trouble for it, so the messenger who said he said it got shot.

      Are you following me? I’m not: I think I missed a turn somewhere.

      As an advocate of eliminating racism, bullying and abuse of all kinds, I don’t like to hear angry verbiage from anybody about anything, but we’re starting to make the very communication of those words into something akin to murder or cannibalism; if we were in the 18th century, putting the Lord’s name next to “damn,” one might be hanged. Imagine if the child in the famous story “The Emperor’s New Clothes” had been unceremoniously thrown off a cliff for verbally pointing out the naked sovereign.

      We are not solving any problems by punishing discussions about our past misdeeds with public shunning. Unless our history books are lying about the whole tragedy of slavery and servitude in our country (and we know they are not), we need to talk about what causes the rift between our nation and do something about it. Banning one word from history won’t help solve the problem. And really, one can’t do it. The word is there, and it needs to be dealt with.

      We’ve been down this path before, and I’ve said that we probably should redeem the man while punishing the misdeed; otherwise we wind up with more people on the outskirts of society than inside the circle. That’s separation all over again. We are supposed to be bringing our brothers together, instead of sending them away.

      So now I don’t know if I can walk into Papa John’s and order a pizza anymore. There are wonderful employees in there who are in danger of losing their jobs without our patronage. They didn’t do anything wrong. But here we are stuck in that “if one, than all” mindset which snubs the group for one person’s errors. At least Schnatter resigned, rather than wait to be shown the door, but the issue still remains, along with all the other anger that seems to be permeating our daily lives lately.

      So I’ve written my piece, and I hope nobody expects me to keep my mouth shut with duct tape, because we still have to talk.

      Share this:

      • Share on Facebook (Opens in new window) Facebook
      Like Loading...
      Posted in Uncategorized | 0 Comments
    • Bagging It

      Posted at 1:37 am by kayewer, on July 8, 2018

      I need to warn everybody out there that the grocers may have figured out how to get us to use our own shopping bags; it looks like they’re sabotaging the plastic ones at checkout. It’s going to take an entire new mentality for us to prepare for it, and I’m here to share how I’m getting ready for it.

      While at the self-checkout today, I noticed the lack of paper bags and resigned myself to using just plastic. This trip turned out to be a six-bagger; used to be four, but the sizes of plastic grocery bags seem to have shrunk lately. What used to hold three cartons of milk now barely fits four frozen meals.

      As I lifted a bag with two bottles of juice and a few yogurt cups, it tore and the contents hit the floor. the checkout attendant calmly came over and said, “you have to double bag, because these won’t hold anything.”

      So the staff is in on it. That’s an important clue.

      She helped me double bag everything, and I noticed the holes at the bottoms of all the bags. That’s another major clue.

      So, resigned to never seeing paper-in-plastic again, I took everything home and placed all the defective bags into one big bag to take back to the store next time for recycling.

      Since China is apparently averse to receiving our plastic trash now, I’m not really surprised that we’re being slowly steered like cattle toward using our own bags. But we have a problem: nobody is used to taking bags into the store. The shoppers’ mindset is to go in with our wallets full and come out with full bags and empty wallets (or a wad of credit card receipts, or gigabytes of electronic receipt data, whichever you’re into). so how do we enter a store carrying bags and make it look classy?

      Maybe the solution is to give shopping bags the same treatment as glass bottles; a deposit gives you bags, and when you return them you get cash back toward your shopping trip. Or maybe we need a classy bag in which to bring our bags into the store. Or maybe we need a bag which fits into our purse and expands on demand when we leave the store.

      This is going to take some time to figure out. Meanwhile, the bags we have now are designed to fail us. I don’t know if this is going to kill the supermarket as we know it, but it sure looks like sabotage to me.

      Share this:

      • Share on Facebook (Opens in new window) Facebook
      Like Loading...
      Posted in Uncategorized | 0 Comments
    • Two Things I Learned

      Posted at 1:34 am by kayewer, on July 1, 2018

      This week I took some time during my lunch to watch some YouTube videos, and I learned two interesting things. The first involves the name of a town in Wales which is over 50 characters long and difficult to pronounce, but I think I’ve nailed it.

      I discovered it while watching a compilation video of news bloopers: a weather announcer named Liam Dutton from network Channel 4 was tasked with giving the weather in western Wales, and managed to nail the name of a train station/church town called llanfairpwllgwyngyllgogerychwyrndrobwllllantysiliogogogoch. That’s pronounced pretty much like this: Llan vire pool gwyn gill go ger u queern drobool landus ilio gogo goch, the last sounding like “rock” if you have a phlegm-y throat.

      It’s kind of the supercalifragilisticexpialidocious of its time. Since we in the PA/NJ region have places like Schuylkill to pronounce, we should consider ourselves lucky.

      The second thing I learned is that compilation videos cheat sometimes: the clips were supposed to be from this June, but this viral clip is from about three years ago. Looks like they padded out their collection a bit and should pay a visit to the naughty corner, or have to write Llanfair P.G. (as the locals apparently call it) 100 times.

       

       

      Share this:

      • Share on Facebook (Opens in new window) Facebook
      Like Loading...
      Posted in Uncategorized | 0 Comments
    ← Older posts
    Newer posts →
    • Feedback

      Eden's avatarEden on A Good Rabbit Hole
      Eden's avatarEden on Free Secretary
      Eden's avatarEden on Getting the Message
      Eden's avatarEden on The Unasked Questions
      Eden's avatarEden on And Her Shoes Were #9

Blog at WordPress.com.

Susan's Scribblings the Blog
Blog at WordPress.com.
  • Subscribe Subscribed
    • Susan's Scribblings the Blog
    • Join 32 other subscribers
    • Already have a WordPress.com account? Log in now.
    • Susan's Scribblings the Blog
    • Subscribe Subscribed
    • Sign up
    • Log in
    • Report this content
    • View site in Reader
    • Manage subscriptions
    • Collapse this bar
 

Loading Comments...
 

    %d