My work computer has had an issue. Normally I work from one location, but several times a year I pack up my handy laptop and visit our other location for meetings. When I plugged into the handy power strip in the conference room and booted up, to my horror I found that my personal drive was gone.
I suspected it was an abduction. But who would want to waste ransomware on my personal work drive? It’s my job related files, not the Rosetta Stone. Then I figured our system in the mainframe building was to blame, so I shut down and rebooted. Still nothing. No system alerts were posted, so it wasn’t a problem everybody was having. I remapped. I restarted. I even changed servers. Still dead in the water. I had to open a blank document to take meeting notes, and save them in another unrelated folder just in case. Junk mail piled up in my inbox because I had no spam folder to send them to. This was computer primitive living at its finest.
So who do you call? Information Technology. The IT guys. The gurus of all computer mishaps. But you shouldn’t just call. Protocol requires submitting a work ticket, so I did, and I waited.
Fast forward to Wednesday and four IT guys later, then fast forward again to Thursday and another IT guy. Nobody knows why my drive went missing. They do know that I was on an older system to which I should have been saving nothing, but nobody alerted me to that before now. Anyway, they managed to find my files, though I ended up with two of them; one over a year old and the other with the updated files I’d saved since the new system went into effect.
Yesterday when I logged in, it was missing again.
What do you do on a Friday, when you have a whole day ahead of you? You soldier on until Monday. Wish me luck.
(Update: still have a grumpy computer, but a fix is in, and business goes on.)
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